Never get locked out of your account

If you lose your email, you can still get back in. Set up more than one way now.

  1. On Your profile, under Email addresses, press Add an address (up to 3) and confirm it with the code we send. One is your Primary address, the one we write to. You can log in with any confirmed address. A new address can reset your password, or become primary, after 7 days: this stops someone who got in for a moment from taking over.
  2. On Security, the card How you can get back in shows what you have set up. Press Make backup codes, then print or save the 10 codes somewhere safe. On the forgotten-password page, I have a backup code lets you set a new password with one of them. Each works once.
  3. Every address you have is told whenever an address is added, removed or made primary, or your password is reset.
  4. Lost everything? Press Can't get in? on the login page and answer a few things only your account would know. Azonation's staff check it (they never see your password or the real answers). If they agree, there is a 3-day wait during which all your addresses can stop it with one tap; if you log in during that time, it is stopped automatically.

Try it with your own organisation

Free for up to 100 members, for as long as you like. No card, no sales call.

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Can we help?

Write to us and a person answers, usually within one working day.

support@azonation.com